Client Servicing Officer

Client Servicing Officer

N/A

Subis Poultry Marketing P. Ltd 609750117

Job Detail

  • Offered Salary:Negotiable
  • Job Role:Marketing/ Advertising/ Customer Service
  • Number of Vacancy:1
  • Job Level:Entry Level
  • Job Type:Full Time
  • Address:Kathmandu, Nepal

Skills Required

  • Customer Relations
  • Marketing & Research
  • Order Processing
  • Interpersonal

Job Description

Job Description

  • Provide client support services in accurate and timely fashion
  • Maintain high level of professionalism and competence in every client interaction
  • Build positive and productive relationships with clients
  • Managing client inquiries via phone, email or through online social media platforms in a timely manner
  • Building positive client relations by checking in regularly and following up on active processes
  • Actively calling them on a regular basis for order and feedbacks
  • Providing clients with assistance on products and services
  • Being up-to-date about the company's policies and culture
  • Maintaining client records and documenting processes
  • Directing client complaints or complex queries to relevant departments in a timely manners
Benefits:
  • Office lunch, tea will be provided
  • Opportunity to scale in career and position if shown exceptional performance

Job Specification

  • High School Diploma or above
  • Exceptional ability in providing professional, efficient, and friendly client services
  • Friendly and down-to-earth in nature who is genuinely willing to help clients
  • Exceptional is written and spoken Nepali and English
  • Excellent persuasion and negotiation skills

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